I am committed to adhering to The Data Protection Act 1998 and the General Data Protection Regulations 2018. You can find out more about the GDPR on the website of the Office of the Information Commissioner www.ico.org.uk
Please contact me at firstname.lastname@example.org with any questions or requests about the personal information I process.
I take your privacy very seriously ask you to read this policy very carefully because it contains important information about me and:
- the personal information I collect about you, my customers/potential customers
- what I do with your information, and
- who your information might be shared with
Who I am
Lizzie Edwards is the administrator of this web page and is responsible for processing all information accessed through this web page, the online booking system (bookwhen), emails and telephone queries.
What information do I collect?
- Personal information you provide to me
I collect the following personal information that you provide me with:
- Your name(s)
- Telephone number(s)
- Email address(es)
- Details about your pregnancy, yoga experience, or injuries and conditions relevant to a yoga class
Some examples of when I collect this information include:
When registering an interest in the business Lizzie Edwards yoga; when asking me to contact you, when booking a yoga class, explaining how I might help you or to provide you with information about my services as a yoga teacher and postnatal doula.
Personal information provided by third parties
Please note that I generally do not give or receive information about you from third parties, although on occasions another yoga teacher or health professional or doula may provide your details to me if they cannot provide the service you are looking for. I will always inform you and check that you are happy for me to do so.
Personal information you provide about third parties
If on the rare occasion I might require information about a third party referred to by you, I will approach them directly for that information but I will let you know I am doing so.
Monitoring and recording communications
I will only retain emails from you that relate to the current enquiry you are making. If I make notes I will keep this information secure and it will be destroyed when our current contract has ceased.
How I use the information collected
I collect information from you relating to your requests that relate to yoga classes and postnatal doula support.
Who your information may be shared with
I never share your information held electronically or on paper records with any other organisation or individual without your consent. I may share your information with other yoga teachers, health professionals or doulas if I cannot provide you with the services you require but I would always seek your permission to do so.
I would be compelled to share information with law enforcement agencies in connection with any investigation to help prevent unlawful activity or for fiscal agencies such as HMRC.
Keeping your information secure
All emails are encrypted. All paper records are kept in a secure place for the duration of our contract and are then destroyed. All contact details are stored electronically with your permission. I will never transfer any information about you outside the EEC or via third party services outside the EEA.
However, whilst I will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason I cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact me using the details below.
What rights do you have?
Right to request a copy of your information
You can request a copy of the information which I hold about you (this is known as a ‘subject access request’). If you would like a copy of some or all of it, please:
- email, call or write to me (using the contact details below)
- let me have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
- let me know the information you want a copy of, including any account or reference numbers, if you have them
Right to correct any mistakes in your information:
You can require me to correct any mistakes in your information which I hold free of charge. If you would like to do this, please:
- contact me using the contact details below
- let me have enough information to identify you (e.g account number, user name, registration details), and
- let me know the information that is incorrect and what it should be replaced with
Right to ask me to stop contacting you with direct marketing
Via the same processes as above.
If you have any questions about this policy or the information I hold about you, please contact me by:
email: email@example.com or mobile 07796 954527